Third ring
"Hello."



Business external
Company name
"This is James."
"May I help you?"


Business internal
Michelle here
2275
Education
Front Desk
Security


Personal
Let answering machine pick-up
OR
Who's calling?
This is Shelly.


Bueno.
Allo.
Yes.

Last revised by grosslearning, MK Gross
2 Dec 2010
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